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Frequently Asked Questions

You’ve got questions – we’ve got answers!

We’ve been creating online strategies for local businesses since 2003 and have been asked more than a few questions over the years!

Here are the most common questions answered for you…

This is all new to me.. how does it work?

We've got the steps all set out, explaining the whole process.  You can check it out here: Our Process

How much does a website cost?

The cost of a website varies depending on a number of factors - much like the cost of a car may vary.  Our website projects normally start in the area of $4000 for a basic business site and ranges upwards as we add more functionality.

How long does it take to design and build a website?

The time it takes to produce a website depends on the size and complexity of your site and the quality of content that you have ready to go. A basic website typically takes around 4 weeks from beginning to end.

Do I need my own web hosting?

No.  We take care of your hosting for you.  We also include email accounts - so there's no extra hosting you need.

Will my website work on mobile devices?

Absolutely! All the websites we design work on all devices. Depending on your requirements we can design and develop your site using responsive design so that the site is optimised for mobile devices.

Do you do E commerce/Online Store websites?

We most certainly do - and we're great at it!

Do you provide training?

Yes we provide all our clients with training on maintaining their website.  We also provide a large range of Instruction Videos on each aspect of running your website ... along with a printable User Manual.

Can you help me with Social Media and Email Marketing?

We most certainly can.  You'll find we can help you with most of your online marketing requirements.

What is Search Engine Optimisation (SEO)?

Search Engine Optimisation is all about getting your website higher up in the search results on search engines such as Google. The higher up the results you are the more traffic (and customers) you’re likely to get.

There are many aspects that go into achieving good SEO, and one of the most important is the copy (words) on your website. Focus on well written, keyword rich and appropriate content is the key.

Do you write the content for my site?

We don’t directly write your content, however if you need help with this we can arrange a copywriter who specialises in writing for the web.

What is a domain name?

A domain name is your address on the internet. Typically this would be something like yourcompany.com.au Think: Business Address - your domain name is like your business address.  It's where your business (website) is located and how people find you.

What is web hosting?

Web hosting is a service that allows your website to be viewed on the Internet. It's where your website content and emails are housed.

Think:  Business Premises - It's the building your business (website) is housed in.

What is a theme?

The theme is the design and layout of your website... the structure, framework, colours and style.

Think:  Shop / Premises Fit-Out - much like you'd have your shop, office or workshop (website) styled or equipment positioned to be the most effective.

What is content?

Content is the information within your website.  The text, images, videos etc that you add to your website.

Think:  Equipment, Fittings & Stock - so everything within your business premises (website) that is used to serve your customers.